ADMET Online Troubleshooting
MTESTWindows

ANALYSIS PROBLEMS (Modulus/Yields)

Problem Description

Offset Yield Result is 0 or N/A

Data logging threshold not set properly

Automatic algorithm for modulus calculation not good for test data

Insufficient strain data collected

Autofreeze is triggering Prematurely

Data logging threshold not set properly

Automatic algorithm for modulus calculation not good for test data

Autofreeze Threshold not set to proper value

Insufficient strain data collected

Modulus Calculation is wrong

Data logging threshold not set properly

Automatic algorithm for modulus calculation not good for test data

Incorrect value for gage length entered

Test Ends Early with no errors

Sample Break and/or Threshold are not set properly

Data logging rate not set properly

No data is logged

Data logging threshold not set properly

Load AND/OR Strain Reading Problems

Load or Strain Reading is Incorrect

Incorrect transducer calibration specified

Bad transducer calibration

Bad transducer and/or transducer cable

Failed Analog Channel in MTESTWindows box

Load or Strain Reading is Unstable

Incorrect transducer calibration specified

Bad transducer calibration

Bad transducer and/or transducer cable

Failed Analog Channel in MTESTWindows box

A/D Saturation Error

Bad transducer and/or transducer cable

Failed Analog Channel in MTESTWindows box

Communication Problem

PDAU Version Unknown Error

MTESTWindows program not communicating with MTESTWindows interface box

PDAU Version Mismatch Error

Firmware in interface box is incompatible with MTESTWindows software version

Command Timeout to Portable Board Error

MTESTWindows program not communicating with MTESTWindows interface box

Wall Transformer has failed

Communication Initialization Failed: do you wish to set com port? Error

MTESTWindows software cannot access computer's com port

Software Problem

MFC Application Error

Default test setup file, mtestw.sew is corrupted

Attempting to access unnamed file Error

Computer does not have access to specified file saving location

Automatically appending MTX file and the MTX file has gotten too large

Target directory for automatically saved files has gotten too large

Screen taking a long time to refresh after test ends

Computer does not have access to specified file saving location

Automatically appending MTX file and the MTX file has gotten too large

Target directory for automatically saved files has gotten too large

Testing Machine Control Problems (Servo Control Systems Only)

Test Ending Early

Threshold and/or Sample Break% not set to values appropriate for your test

Servo Control Profile not set up properly

Local Load Overload setting

Difficulty Preloading

Load tuning gains not set

Requested preload amount and rate not practical for testing machine

Machine not controlling at requested rate

Tuning gains not set for requested control channel

Incorrect Gear is selected

Machine not stopping at requested endpoint

Tuning gains not set for requested control channel

Programmed control rate and end amounts are not practical for testing machine and/or test sample

Machine not moving

Tuning gains not set for requested control channel

Position tuning gain and/or calibration is incorrect

Machine moves in wrong direction

Incorrect Load cell calibration selected in ACTIVE CHANNELS tab

Incorrect setting for Direction of Loading in load cell's calibration