ADMET Technical Support is available to help you with your ADMET product, test system, and system application questions.
Online Support
To contact customer support electronically, visit our support portal or email us directly.
Product Documentation
For manuals and setup guides for our products, please email us with your unit’s serial number and we will send out the relevant documentation.
Telephone Support
Before You Call:
- Refer to the troubleshooting guide in your manual.
- Power off everything, restart the unit, and verify issue remains.
- If the issue is intermittent, please call when the issue is happening.
- Please have all relevant serial numbers and version numbers on hand.
- If the issue is software related, please be ready to provide test profile and calibration files.
- Please be near the machine when calling the tech support line.
RMA Request
For item repair, fill out the RMA Request Form below. Please email a copy to Support and place a copy in with the item being shipped.
Just Ask!
Need some help finding what you need?
Our engineers are standing by to help you find the right test equipment for your application.
